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Wen Hair Care Class-Action Suit

Steve Wagner

Over the past week, hundreds of people have filed a class-action lawsuit against, Wen Hair Care and the direct-marketing company, Guthy-Renker. Wen Hair Care products have been aggressively marketed in constant-play infomercials and via celebrity testimonials from stars such as Brook Shields and Alyssa Milano.

The company responsible for Wen products, popular on Amazon and in Sephora stores, rocketed to success and $100 million profit in only its second year. It did so behind a line of hair products that can serve as shampoo, conditioner, and leave-in conditioner. Reports as of yet do not detail the nature of the use of the products by the claimants, but they do detail horrific experiences and share photos of large bald spots, severe scalp rash and irritation, and even hair discoloration. Wen users are distraught, saying they have sustained irreparable harm to their hair and scalps, but the company states there is no scientific proof that their products have caused the damages alleged. At this time, the firm representing the plaintiffs is making no further comment, as the two sides attempt to come to an agreement.

It’s been a rough second half of the year for celebrity-owned and –endorsed beauty products, as Jessica Alba’s Honest Company is facing two class-action lawsuits for five million dollars each. One lawsuit is over allegedly ineffective sunscreen, which caused serious burns on some victims, and the other is over a change in product formulas without informing consumers.

Defective Cosmetics and Product Liability

If a company sends a product out to market with manufacturing defects, defective design (or formula), or if it fails to warn consumers of risks associated with using its product, it can be held liable for injuries sustained during the product’s use. In many cases, particularly with beauty or cosmetic goods, victims may suffer in silence. Often, they do not seek counsel, making it all too easy for a large corporation to take advantage of the power differential, and to argue that the victim herself or himself is responsible for their own injuries because of improper use. This is a mistake, as injury due to bad cosmetics can cause serious injuries, including:

  • Blindness or other eye injury;
  • Burns and/or permanent facial disfigurement;
  • Lung (inhalation) damage;
  • Skin disease and/or increased risk of cancer;
  • Hearing loss;
  • Bacterial infections.

In extreme cases, exposure to hazardous beauty products can even increase one’s risk of child birth defects. With such serious injuries, many of which can impact a victim’s quality of life for the rest of his or her life, it is critical to seek the assistance of an experienced personal injury attorney. Victims of bad products may be entitled to damages for medical expenses, loss of wages and/or ability to work, as well as pain and suffering.

Our Indianapolis-based product liability attorneys have the experience you need to fight the huge corporation whose product has caused your pain and suffering. We can work to try and make sure you are able to get the long-term medical and emotional support you need. Call Wagner Reese now for a FREE consultation: (888) 204-8440.


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